1. Provide client service in the channels that they choose. You might be tempted to “take that conversation offline” if a consumer tweets a complaint in order to avoid discussing […]
Tag: customer
Customer service: what is it?
Supporting both current and potential consumers is known as customer service. Customer service representatives often respond to inquiries from clients via chat, email, phone, in-person meetings, and social media. They […]
Dedicated Customer Service Representatives’ Advantages
Everything revolves on the client experience. The caliber of client interactions determines the reputation of your brand, which is why having committed customer service agents is essential. However, far too […]